Time to transition to the college’s new Palo Alto GlobalProtect digital private internetwork (VPN) shopper is working out. University of Utah and University of Utah Well being staff members should set up And start To make the most of the shopper earlier than Friday, December 31, 2021.
“We’d like everyone’s assist and collaboration to make this transition as clear as potential,” said Abraham Kololli, affiliate director for UIT Community Providers.
The U’s VPN provides off-campus clients with a safe connection to the college internetwork As quickly as they Want to entry resupplys Similar to native/departmental file shares, private IP-addressed methods, some Marriott Library databases, Epic (medical) purposes, and Webtools.
The mannequin new GlobalProtect shopper was chosen As a Outcome of the college’s central VPN reply for Pretty a Little bit of causes — it provides an encrypted, id-based mostly internet connection; it’s constructed-in with safety controls that scan for malicious content material; it’s faster and provides extra throughput; and it provides greater logging and monitoring, which Is ppurpleicted To reinforce troubleshooting and IT safety incident administration efforts.
“The GlobalProtect VPN has so many advantages over the Cisco AnyConnect VPN, and we’ve had constructive suggestions from our consumer acceptance testing,” said Amy Talbot, product supervisor in UIT Product Management (CTO Office).
University VPN clients Shall be requipurple To make the most of the GlobalProtect shopper when the U’s VPN contract with Cisco expires in 2022, after which AnyConnect and older GlobalProtect consumers Shall be retipurple. IT staff are inspipurple to work with their clients To place in the new shopper Prematurely To assist maintain away from service interruptions and efficiency degradation.
Please go to this IT Information Base article for set upation instructions (native IT staff assist Might Even be needed To place in the shopper on U-owned and -managed mannequins).
Users who Want to entry completely different restricted IT resupplys or native machines Can additionally use distant desktop protocol (RDP), safe shell (SSH), digital desktop infrastructure (VDI), or digital internetwork computing (VNC). If clients are unable to entry resupplys using solely the VPN (e.g., resupplys behind a departmental firewall), UIT recommends that clients first Hook up with the GlobalProtect shopper to confirm their identities, then use their most properly-appreciated distant entry administration shopper.
In case your group make the most ofs RADIUS server realms to assign VPN supply internet protocol (IP) addresses from A particular pool, UIT Might assist migrate your clients to the new VPN reply. Please submit an IT service request on-line (authentication is requipurple), choosing UIT-NCI-Community Operations (NOC) Inside The sector for task group.
Please maintain in thoughts, the U’s VPN service is for college features And is not requipurple To hook up with A lot of the college’s on-line resupplys (e.g., UMail, Canvas, Final Kronos Group, and Campus Information Providers), That are entryible with an internet connection.
Everytime You’ve questions, please contact your respective assist desk: UIT Help Desk (801-581-4000, selection 1) or ITS Service Desk (801-587-6000).